How To Be A Great Manager

How To Be A Great Manager


By Lina Martinez

Managing a business or a branch can be a great challenge and responsibility, it comes with huge rewards as well as a bucket of stress. But being a good manager isn’t always as straightforward as people think. Think about any job you have ever had – you will have had managers that you liked, who pushed you and challenged you to be your best. And you will have had managers that you hated and thought were the absolute worst.

Here are our top tips to being the best manager you can be.

Value your employees

Your employees are the lifeblood of your company if you manage a branch or a department you know that each employee has something to offer the company to make it better. It might be great customer service, leadership skills or expertise in a particular area. Don’t take them for granted – they are the reason your company will succeed. Show your appreciation for them with verbal praise and with physical shows of gratitude.

Play to your strengths

No one person can be great at everything, annoying right? But each person has strengths that can be used to benefit the company. This applies to you and your employees; your strengths are what will make you a good manager, and championing the strengths of others will make you an even better one.


While you need to play to your strengths, you shouldn’t just forget the thing you’re not that great at. In these instances, you need to delegate tasks to others. Delegating is also something you need to do to ensure your sanity; there aren’t enough hours in the day to get everything done on your own.


Being a good manager means being fair, to both your employees and yourself. When arranging holidays you need to make sure that you get yours too, but that you are fair in when you take them. When someone is late for work, or when if they are having trouble at home, being fair in the way you deal with those situations will mark you as a good leader over a bad one.

Know your job

Knowing the limitations and details of your role will help you be a better leader. Each industry has different ideals for their management staff, you should always become familiar with any tips that are particular to that role. An example would be these 15 restaurant management tips to improve the way you work. The team is the most important thing, and you are the one who needs to be a leader, mentor, and shoulder to cry on if need be.

Give feedback

Your feedback should always be creative and delivered positively. When delivering negative feedback, you should always bolster it with something positive too, like a creative and critical sandwich. Look at these 10 tips for giving good feedback to get a better idea.

Treat people with dignity

Sometimes being a manager get-go to people’s heads, or the stress of a situation can cause you to lash out at those under you. Make sure that you don’t fall into that trap. Your employees are people too.

Champion not punish

When your employees make mistakes, it’s easy to jump in a tell them off. Instead you should use them as learning tools to prevent them happening again. At the same time, rather than concentrating on the bad – champion the goods things they do instead.

Be transparent

When explaining situations to your employees, whether they are good or bad, be 100% open with them. Don’t just say that something is changing without giving a reason why and telling them the full implications of that change. You might feel that is counterproductive, but being honest will gain you more loyalty than keeping things from them.


Be confident in what you do. A good leader never looks like they can’t handle a situation or don’t have faith in what they’re doing. If you don’t believe in a new venture then how do expect your employees to?

Manage your time

When preaching time management and good practices to your employees, you need to lead by example. Set yourself deadlines and stick to them, and encourage others to do the same. If they see you slacking off, then what motivation do they have to get the job done in time?

Take time training

When you have a new hire, or if someone needs a top up on training, always give the time to see it through. Don’t let their training go uncompleted just because you couldn’t be bothered. Their ability will define your company, so put the effort in and watch them grow.


Small Business Cash Flow Troubles Solved

Small Business Cash Flow Troubles Solved

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By Sharon Jones

When you’re running a company, you need to make sure you are not running into issues with cash flow. Even small businesses can have this trouble, ending up in debt or dealing with heavy business costs. How you handle situations and issue like this will determine whether your business is going to be a huge success or a massive failure. The pendulum really can swing that far in both directions so here are a few little pieces of advice if you want to make sure that you fall on the right side of this line.

Don’t Leave Debt Lingering

You need to make sure that you don’t leave debt for your business to grow. If you owe money to another company or you just need to pay your electricity bills, make sure you deal with this issues as quickly as possible. There may be times when you don’t have the enough money in your account to cover business bills. In situations like this, rather than leaving people hanging, it’s best to borrow, taking out a personal loan to pay it off and then get back on track later when you can afford it. You can explore sites like to learn more about short term loans that can help you get back on track. Or, alternatively, just make sure that you always have enough money in your accounts. You can do this by limiting your budget expenses.

Keep Things Small

A lot of business owners immediately want to get big. They want to make massive levels of profits and to do this they think they need huge numbers of staff, expensive offices and serious marketing campaigns. But that’s not the right mindset to have when you start a company. Instead, you should be looking for ways to keep things small, tight and manageable. This will dramatically reduce the cost and ensure that you can keep things under control. It will also ensure that your business does achieve a high level of efficiency and this is important. Without an efficient business model, you’ll be bleeding more cash than you can save.

Get Help

Make sure you are getting help with your business. Now matter how small it is, you can still run into trouble with managing your accounts. If you hire a professional accountant, you can avoid the issues here and ensure that your business finances are handled the right way. A small business accountant is a service that is far more affordable than most people realise. Indeed, it’s quite possible that you can have more than enough money to pay for this but are ironically avoiding doing so in the hopes of saving money. This is always going to backfire.

Keep Accurate Records

Finally, no matter how much you’re spending, no matter where you’re spending it. Make sure you keep accurate records. There are two reasons for this which are explained on The first is that an accurate book of records is going to help you sell your company if or when you need to. Second, and perhaps more importantly, accurate records will ensure you know exactly where you’re spending so you can cut costs if necessary.

We hope you find this information helpful, managing the financial issues of your small business.

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Performing A Background Check 101

Performing A Background Check 101

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By Sharon Jones

Your business is only as good as the people you employ, which is why you need to do all you can to a) bring in the top talent available and b) protect yourself. The latter is where employee background checks come into play because they are a tool that helps you verify a candidate’s story and history, allowing you to make a better judgment call when it comes to keeping your business successful, safe and secure.

However, this is just making sure that their history could compromise your future. It is also about screening them so that you can get a better understanding of them before deciding who will get the gig and dropped into a position of trust within your business.

That said, there is a right and wrong way to performing a background test, which is why we have pulled together a list of tips to help you get started:

What Are Your Checking For?

When you undergo an employee-slash-candidate background check, you will want to review their history, which means looking for any criminal charges, driving offenses, whether they are on the terrorist watch list, sex offenders register, their credit history, check their education and get references from their previous employers.

Always Be Consistent

Having a policy of consistency when performing background checks is pivotal for both your systems of deciding on which candidate is the best fit and for avoiding any legal issues. The latter is of big concern. As such, make sure you have a stringent process whereby everyone knows what steps to follow and make sure they follow these steps for every candidate. You can’t pick and choose based on who is sat in front of you.

Seek Counsel

When you perform a background check, you will be unearthing sensitive information, some of which you may not be allowed to gather under state law. So make sure you speak to a lawyer before you get started so that you know what the boundaries are. That way you will avoid any legal issues.

Second Chance Saloon

Life is not black and white. It is one giant grey smudge, which is why you need to give your candidates a chance to explain anything – mistakes or misunderstandings – when performing a check. Sometimes information can be wrong or out of date, so give your candidates a chance to explain themselves before you cast judgment.

Reference Check Protocol

A lot of employer’s get confused between reference checks and investigative reports. A reference check is when you contact a previous employer to verify a few things, like dates, roles, salary, etc. all of why is rather typical and straightforward. You can then reject a candidate based on these findings without any explanation. If you halt a candidate’s progress because of something you found in an investigative report, however, then you need to hand them a copy of the report.

How to Bring Your Professional Life under Control

How to Bring Your Professional Life under Control

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By Sharon Jones

Everyone wants to be a success in their chosen field, whether that be IT or commercial waste disposal, and no one wants to be the guy who is completely snowed under by mountains of work, unable to get a foothold, and spiralling downwards in a personal crisis.

But it seems like personal crises are still a bit more common than professionals with all their ducks in a row and complete mastery of their situations.

Here’s a look at a few things you can do at once to start taking back control of your professional life and work towards becoming — or remaining — one of those rare “in control” types.

Introduce an effective project management system

It’s a fact that you will have a lot of work thrown your way during the course of your professional life. Some of this will be in the form of major projects that you’re excited about, and which have the potential to move your entire career forward by leaps and bounds, and some of it will be stuff that you find decidedly less inspiring but still need to get done.

How do you keep track of all the different projects that you have to manage at any given time, not to mention knowing what to do next for each one? The answer is that, if you’ve never given this much thought, you probably don’t know.

A good project management system is essential for keeping on top of things, whether this involves following the method outlined in David Allen’s “Getting Things Done”, or your own inspired solution using a Moleskine notebook and an Evernote subscription.

Develop a clear vision of where you want to be down the line

There’s a well known saying along the lines of “if you don’t know where you’re heading, you’ll never get there”. For a business to be successful, we first have to have a clear and coherent vision of what “success” would look like.

It’s essential that you take the time to sit down and really imagine your ideal working situation — then write it down. You should reflect on this vision every day, at least once, in order to keep your eye on the prize.

Think big — don’t worry overly much about being “realistic”. Much of “realistic” thinking is just a lack of imagination or confidence in disguise.

Handle easy tasks on the spot

Not every task which falls into your inbox is going to be big or important enough to assign to a specific project category in your planner. Some are just going to be busywork which your boss has delegated to you because it needs to get done.

These tasks have a frustrating way of draining far more of our time than it feels like they should.

One popular solution is to handle any task which can be quickly and easily dealt with (think 10 minutes or less), on the spot.

As much as possible, try to isolate blocks of time

Peak-productivity requires big blocks of time to work with, so that we can really get into the flow of things and develop some momentum, not to mention make a real dent on our big projects.

As much as possible, try to isolate chunks of time during your work day to commit to your projects. Try and create an arrangement where you’ll be free from meetings or distractions for at least a couple of hours in a row.

3 Ways Your Business Could Boost Profits Without Spending More

3 Ways Your Business Could Boost Profits Without Spending More

By Lina Martinez

Most company bosses would agree that they would love to increase their profits without investing more money. In most instances, people think that idea is impossible to achieve. However, there are lots of strategies entrepreneurs could use to ensure they scrape the most money possible from their efforts. Considering that, you should take the time to read some of the tips below before putting them into action. This advice will apply to most companies, regardless of the inner working of the operation. You just have to tailor the information, so it suits your brand.


Halt all real-world marketing efforts

Firstly, it’s important to note that real-world advertising techniques like TV and radio ads are expensive. Sure, they might help you to reach thousands of customers, but you will get much better outcomes if you spend that money online. Social media and PPC marketing are the most cost-effective strategies available to you at the moment. So, stop wasting your money on traditional methods and put that cash into your internet promotional budget. The benefits will become apparent within a matter of hours, and you’ll wonder why you didn’t make a move sooner! So, invest your time and money in:

  • Social media sites like Facebook
  • PPC advertising tools like Adwords

Recycle anything you possibly can

It’s vital that all business owners make the best use of their produce. So, be sure to think about recycling whenever you encounter waste? Is there something you could do with that material rather than throwing it in the trash? In the food industry, many companies use fish by-products processing tools to ensure they never throw a single scale or fin away. In the manufacturing industry, business owners melt metal down and forge it into new shapes and items they can use to increase their profits. You get the idea, right? The next time you think you have some waste – think again!


Automate some of your processes

There are lots of processes within the average business that entrepreneurs should aim to automate. That might include:

  • Parts of the manufacturing process
  • Inventory and stock control
  • Accounting and financial reporting

You just need to conduct some online research and check out some of the tools and methods used by your competitors. In most situations, automating different jobs within your operation will mean you have more time to work on growth, and your production costs should decrease. That means your profits increase!

Now you know about some basic ideas that should assist you in boosting your income this year, it’s time to put all those concepts into action. Most entrepreneurs will want to begin planning their budgets for next year in a couple of months, and so it makes sense to leave no stone unturned as you research this subject further. When all’s said and done, you didn’t become involved in the business world because you liked the idea of owning a company. You did it to improve your quality of life and become rich. So, use the information from this article to take a step closer to turning that dream into a reality.

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