How To Get The Help Your Business Needs

How To Get The Help Your Business Needs

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There are many factors involved in running a business. You will have gone into business with a particular aim. This might be to provide a specific service to people, or it could be the production or sale of a product. 

But along with the main aim of your business, you will need to develop additional skill strands that are key in the running of your daily activities. These might include recruitment, training, payroll, housekeeping and IT support.

These critical areas of the company can be costly, and they might be so far removed from the service or product that you offer, that you know very little about it. Spending lots of time thinking about these matters is time spent away from what you do best. 

But there is another way of dealing with these needs. You can outsource the work to another company, and there are many significant advantages to doing this. 

Expertise That Is Hard To Replicate

By hiring an industry professional, such as a company offering IT services like Kosh Solutions, you can allow highly trained technicians to do the work for you. 

To develop the degree of skill and knowledge that can be found in a specialist IT support company would take you a very long time. When there are companies out there whose primary aim is to do these jobs for companies like yourself, it makes a lot of sense to make use of them.

The technicians who will supply services for your business will have provided similar for other companies, meaning that they have the exact experience that you need. 

There is a great deal of competition in areas like the technical support industry, and as such, this drives up the quality of work and can bring down the cost to you. 

They Have The Technology

Buying into infrastructure is expensive. You want to operate a customer support service; you’ll need teams of staff on banks of networked computers, all of which need maintaining or replacing from time-to-time. 

IT support companies will have the equipment needed to handle your needs. They’ll be ahead of the trends too, and whatever the latest technology is in their particular niche, they should have. Being the first to deliver services puts them ahead of their competitors. 

Fewer People To Manage

Increasing your workforce to complete tasks such as payroll or technical support means you’d need to spend time and money recruiting them. Once in place, they’ll need in-house training, adding to your payroll system, and then there’s managing them. Setting objectives and monitoring key performance indicators across these areas would be necessary to ensure they are efficient. All of these tasks add up. 

Having an outsourced organization means that they will deal with all of that. 

A Managed Service can be of great benefit to you. Trusting the support areas to another company gives you the freedom to focus on your specialist area. You can allow yourself to become more competitive and improve your offering by getting the help you need with your additional needs. 

Steps To Opening A Private Surgery

Steps To Opening A Private Surgery

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If you are a doctor and you are looking for a real change of pace and lifestyle this year, one thing you may have already considered is opening up your own practice. 

Starting a medical practice is a massive challenge and it is something which you will need to take a lot of blood sweat and tears to do. 

However, the ability to work in your own personal space, treat patients from your local area and become a trusted figure of the community is something which is second to none.

So, what do you need to do to open a surgery of your own this year? 

1. Get funded 

The first step to starting up your own surgery is to get funding from your own personal finances or from elsewhere. There is a large cost in running a surgery because you will need to hire staff, pay for medicine, get equipment and licences too. Make sure that you take the time to write down every possible initial cost to set up your surgery and create a word document which summarises the cost as well as the benefits of the surgery in the local area.

If you don’t have the money in your own bank account you will need to find some way to build your money and this will often be through a loan from the bank. When trying to obtain a loan from the bank you need to put a business case together to outline your ideas and how they would benefit the community and this will help to persuade the bank to invest in your idea. 

Once you have money you will also need to check with your local authority and see what kind of licensing you need to open and run the practice. 

2.Get equipment and staff 

Once you have got the approval for your project and you have started to build the office itself, it is time for you to look into hiring a team to help you once the surgery opens. 

Hiring medical staff is something which should be taken very seriously and ideally you will want to complete 2 rounds of interviews to make sure you are gaining the best possible people for the job.

As well as hiring staff you will want to look at kitting out your office and these are some of the systems and items you will likely need: 

  • Waiting room chairs 
  • Reception desk 
  • Filing system 
  • IT Services for Healthcare
  • TV screen 
  • Check in point 
  • Telephones 
  • Doctor’s desks 
  • Computers 
  • Medical benches 
  • Machines 
  • Medicine 
  • Sterilisation points 

Once you have gathered these things, you will be able to start kitting out the office and turning it into a real working surgery.

3. Decorate for comfort 

One of the best things you can do for your workers and your patients when opening a surgery is to make the design as comfortable and cosy as you can. It can be daunting for many people to visit the doctor and a lot of people become stressed and worried before their appointments. This is why it is a good idea for you to create a cosy and comfortable environment where people feel safe.

Homely touches can do a lot to ease the stress of a doctor’s visit and you can add many things to the space to make it feel more like a real home. A TV is a great way to share medical videos and it will be a good distraction for your patients as they wait to be seen. You can also think about adding plants throughout the space as plants are proven to reduce stress and calm people down. 

Also consider a community collage wall in the waiting room where local artists and children can share their work for a few months at a time so that people can enjoy the work and get to know their fellow neighbours. This can be a fun way to bring the community together and it will also be feat exposure for artists who are hoping to sell their work.

4. Get sharing 

Once you open the doors to your medical surgery it might take a little time to get the first load of patients through the door. In the countdown to opening the doors, it is a great idea for you to pay for a postal leaflet drop off of everyone within a certain range of the surgery. This will allow local people to check it out and sign up ahead of the launch and this can be a great way to secure your patients early on. Make sure to also encourage people to share you with their friends and family and even open a social media page or group to try and fit in with the community. 

How Technology Can Help You Grow Your Small Business

How Technology Can Help You Grow Your Small Business

Technology is one of the best possible ways to grow your small business. Here are a few tips on how you can do that.

Create A Great Website

When you’re starting a business, your first step should be to create an excellent website. The first important point for your site is that it should be easy and intuitive to navigate. A dark grey font against a black background might look chic but if your prospective customers don’t know what exactly you do, it isn’t working! Your contact information should be extremely easy to find so that they can get in touch with you through email or phone, and your mission statement should be front and centre. Your site should echo the ‘feel’ of your company, whether it’s sleek and professional or colourful and chatty.

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Use Social Media

Using social media is one of the absolute best ways to communicate with your customers. One of the chief problems that people have with technology is that it doesn’t feel completely personal, but using social media can be extremely personal. Use sites like Twitter to create a company voice – remember to be chatty but professional at the same time, and post links to relevant articles that your customers may enjoy. Creating a personality through your social media accounts will make people want to interact with you and form a personal relationship with your company, thereby creating brand loyalty. It’s important to remember that each form of social media can be used for different purposes. Facebook is great to build up communities, Instagram is perfect for any posts that you want to use to display the aesthetic of your product, and Twitter is a way to build up relationships with possible customers and interact with other Twitter accounts. It’s also a great way to answer any customer help inquiries. Just remember to keep it cool and professional at all times!

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Simplify Your Systems

Using technology is a perfect way to make sure that your systems are as streamlined and efficient as they possibly can be. For instance, you can use technology to track your deliveries and make sure they’re in the correct place – for example, if you work for a beverage company, SmartKeg can help you to track your kegs around the world. You can also use technology to sort out payroll and invoices so that you don’t have to puzzle over the numbers yourself.

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Go Paper Free

Having a paper free office is absolutely ideal in this increasingly more eco-conscious world. If you need to read a document, you can email it to a tablet or an e-reader instead of printing it off. Consider your reasons for using paper – how necessary is it really? What exactly are you using it for? Paper filing systems can take up a huge amount of space. They are physically cumbersome and often take a long time to wade through, whereas archiving your databases online means that they are considerably easier to search through for something specific. Technology can be extremely green as well as efficient.

Adding tech to your small business might feel like a big expense, but in the long run the efficiency and savings will be more than worth it.

The Support System Your Business Needs

The Support System Your Business Needs

It’s easy to think that the only support system that your business needs, is you. Business is something that’s hard to master, especially as a new startup, or a business that’s in its early stages. Instead, people find that they just keep getting knocked back down by their business, rather than feeling like it’s growing from strength to strength. One of the reasons for this could be that you don’t have the right support system around you. Everything you build for your business, and every connection that you make becomes a support system. But it’s so easy to fall into the trap of making the wrong connections, simply because you think it’s the only option at the time. Think about how many deals you’ve secured in the spur of the moment, rather than looking around for the best option. Well, we’re going to try and change all of that for you, and show you three support systems that your business needs to heavily rely on.

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Technology Support

Technology is a bit of a grey area for a lot of you. Aside from having your own laptop and phone, you might not truly understand how a strong IT structure becomes the backbone of your business. Whether you’re online or not, you will no doubt be dealing with data and valuable information each day, all of which needs to be stored somewhere. This somewhere is usually a server, one that you want to be heavily protected, and one that you know is going to function perfectly for you. Just storing data on your computer is not a viable option as your business grows. So Binatech is one of the companies who can help you to manage this. It’s so important to build a strong connection with your server management company, simply because you need to know that you can rely on them to protect your data, and prevent downtime. Downtime can lose a business hundreds during a busy period!

Management Support

Management support is something else that we know small businesses don’t tend to steer towards. But if you’re running your business on your own, or perhaps you co-own it with someone who has minimal business experience, then management is going to be hard. So it might be worth considering bringing in professional management support part time. Just so they can help with all of the technical business side of things, the things you might be adjusting yourself to. These people won’t tell you how to do your job, but they will make it a hell of a lot easier!

Marketing Support

Marketing is another big grey area. Other than social media marketing, we might not truly understand the different strategies that can be used, and it does show in small businesses. So why not take the time to focus on learning about the different strategies, and understanding how they should benefit your business. You can then monitor progress so much more closely when you do run campaigns, rather than relying on what the companies who you outsource to are telling you.

Steps you Need to Take if you Want to Hire the Right Employee

Steps you Need to Take if you Want to Hire the Right Employee

If you want to hire the right employee for your company then there are a few crucial steps that you need to take. By following the below tips, you can be sure to find someone who is not only a perfect fit for your business, but also someone who genuinely cares about what they do.

Look for Someone who is Committed

Someone who is committed to their career will really benefit your company. You don’t want to hire someone who changes jobs often, as this will cost you a small fortune in hiring costs. If someone has never shown loyalty to a company before then you can’t know for sure that you’re going to change that. If you want to find out this information, then look through their CV and take note of how long they have spent at each position.  This will give you the insight you need to make the best decision.

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Test for Skills

It’s so important that you try and use different methodologies to try and assess the analytical skills of the people who apply for a position within your company. Testing your candidates can be a tricky process, so it is important that you develop a system that works for you. Don’t just focus on their resume alone. Instead, assess their confidence and also ask them about their background too. This will help you to build an accurate picture overall.

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Check for Compatibility

You really do need to find an employee that can fit in with the culture of your company. You need to check to see whether they have the right social skills and you also need to see if they get along with others. This is especially the case if you have managers that work within your company. Willingness is one of the primary skills that your candidate needs to have if you want them to work well with you. If they cannot get along with the bosses that they have right now, then it is probably not a good idea for you to hire them.

Keep on Improving your Current Process

It doesn’t matter whether you are hiring employees for a start-up or a corporate organisation because you need to make sure that your hiring process is efficient. Instead of asking them questions that are irrelevant, instead, ask them questions that will give them the chance to elaborate on the skills they have now. When you post job vacancies, you also need to make sure that the job requirements list the knowledge, skills and education required. This will help you to attract applicants that already fulfil your requirements. It’s also a good idea for you to involve as many people as you can in the hiring process because the more opinions you have, the more likely you will be to hire the right person. At this point, it may also be worth you investing in HR services.

Hire Interns

One of the best ways for you to hire the right employee for your business would be for you to hire interns instead. The best thing about interns is that you know their weaknesses, strengths, attitude and even behaviour. You will also be able to understand their confidence level. From this evidence, you will then be able to hire someone who is perfect for the job.

Get Social

Asking personal questions won’t really get you anywhere and as if that wasn’t enough, it can be awkward and uncomfortable too. If you want to find out more about someone without having to ask them awkward questions, then one way for you to get around this would be for you to try and assess their presence on social media. This can be a fantastic strategy and it can also help you to access new talent as well. If you do want to hire people online or if you are looking for freelancers then you certainly need to look at platforms such as LinkedIn, Facebook or even Twitter. When you do this, you can make it easier to communicate with potential employees and you may even find that you can streamline your hiring process as a result.

So hiring new talent has never been easier, and when you implement the right measures you will soon find that you can not only find someone who is right for the job but also someone who is dedicated to your company and the way you operate. If you are finding it hard to source talent, then a recruitment agency may be able to help.

4 Common Areas That Sap Business Profits

4 Common Areas That Sap Business Profits

Everything we do in business, we do so to see an increase in profits. However, though we may try our best trying to boost our revenue and make our company more secure on a long-term basis, very often we’re guilty of doing things that compromise the company’s profitability. Sometimes this is because of a small error; at others, it’s because of fundamental issues with our company setup. Whatever the cause, we need to ensure that we work hard to get rid of them. Below, we’ll take a look at some of the common profit-sapping errors that businesses make.

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Unengaged Employees

Your company won’t move forward all on its own. It’ll be the ideas, and your employee’s ability to put those ideas into practice, that determine long-term success. We’re beginning to understand much more about how much damage having unengaged staff can have on a business. Luckily, this is something that’s within your control. If you’re paying your staff low wage, asking too much, and doing nothing to ensure that they’re happy working for you, then you’ll be missing out on the benefits of having engaged staff. Invest in your team, and you could see their output boosted by 25%. 

Lack of Productivity

Of course, it’s all good and well having a team of staff who want to deliver their best work for your business. But if you don’t have the infrastructure in place that allows them to do their best work, then there’s only so much that they’ll be able to do. As such, you’ll want to make sure that you’re firing on all cylinders. One of the key areas where companies need to improve is their technological setup. If you don’t know how to make your tech work for you, look at hiring a company that offers business IT consulting services. Once you have your tech in shape, you’ll find that your business operations move much more smoothly. 

Unnecessary Expenses

A company will always acquire a fair amount of expenses, that’s just unavoidable — but in many cases, they don’t need to have quite as many expenses as they do. From time to time, it’s recommended that you take a look at all of your non-core business expenses, and seeing if there’s a way to reduce the amount of cash you’re spending, or if they’re needed at all. You could be spending some of your potential profits on something your business could live without. 

Limited Marketing

You’re focused on making your business as good as it can be. But really, in this day and age that’s only half the battle: the other half is getting the word out, and ensuring that as many people as possible know about your products and services. If it’s not an area where you’ve dedicated too much of your resources, look at developing a new marketing strategy, or outsourcing the work to a third-party company.

Make sure you’re not leaving any revenue on the table. Take the steps outlined above, and boost your profits. 

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